Extensive Online Documentation
What's online documentation? How can it help you get more familiar with the world of Internet hosting?
Although the web hosting service provided by the different companies is nearly the same, each provider has a customized platform with its own modifications and different ways to perform particular tasks. In such a situation, a rich knowledge base would be exceptionally useful both for persons with no experience and for technically knowledgeable users who will sooner or later discover how particular operations are carried out, but will waste precious time meanwhile. The purpose of such a knowledge base is to help make the service fast and simple to use, saving users loads of time and efforts. The outcome is more contented customers, since they can effortlessly find the information they are looking for, and substantially less work for the customer care team members, because typically most of the enquiries and issues that clients have got are already described in the knowledge base. If the articles themselves are competently written and cover more things, you’ll be able to discover more not only about your account, but also about the hosting service as a whole.
Extensive Online Documentation in Shared Hosting
Our shared hosting packages come with an in-depth knowledge base where you can find info about all the predicaments that you could possibly encounter and their resolutions. You can find out how to set up and manage an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your email client are accurate, but nevertheless you’re unable to send email messages, for example. We’ve tried our utmost to be as thorough as possible and to encompass all the available options so as to save you time and effort and to offer you different solutions for each single issue. The knowledge base comprises informative articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in each section of the Control Panel, whilst if you wish to browse through the full article archive, you should go to the all-encompassing Help section.