Integrated Ticketing System in Shared Hosting
With a shared hosting from our company, you won’t ever have to log out of your account. Our ticketing system is built into the Hepsia Control Panel, which is used to manage your entire web presence. You can quickly access any trouble ticket whilst you are browsing your website files or customizing various account settings. The ticketing system is being strictly monitored 24/7 by our tech support engineers and the response time is no more than sixty minutes, but it seldom takes more than twenty minutes to get assistance. In contrast with some other web hosting companies, we do not charge more for using the ticketing system, so you can touch base with us as often as you need and request information concerning any billing or technical issue. Furthermore, you can see a collection of educative articles, which will help you resolve the most common issues yourself.