A 99.9% Server Uptime
We’ve built our shared hosting system using stable hardware components and strongly modified software. Our administrators have installed a modified version of Security–Enhanced Linux on all our hosting servers in order to guarantee the highest level of safety and stability. We’ve set up several denial–of–service protection appliances in addition to very powerful firewalls to make sure our network is invincible and secure.
All shared plans packages offer a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee stays the same.
A 99.9% Network Uptime
If you wish to deliver a topflight hosting service, you can hardly depend on the default network configuration in a datacenter. We’ve set up our very own custom network in an effort to ensure a faster–than–the–speed–of–light connection speed with the outside world.
And because of this, irrespective of which datacenters you select: our USA datacenter, our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee applies to all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you’re unsatisfied with our hosting services, or if you consider them insufficient, or if you decide that you need a VPS web hosting plans instead of a cloud hosting package – you will get a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep full control of your domains even when you cancel your web hosting account with us.
24/7 Technical Support
If you have ever been forced to wait for hours for a reply, you’re aware of how frustrating this can be, even more so when your site is at stake. That’s why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be right here and they will reply to you within 60 minutes. And the best thing is that their average response time is below 20 minutes!