Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering top quality support prompt is our top priority, so we support each shared plans plan with a 1–hour ticket resolution warranty. The moment you submit a ticket or post a message, our customer technical support team will try all they possible can to provide the most adequate answer to your issue and to supply you with help and advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time needed. Our staff of consultants will be on–line for you 24x7x365 to respond to all your problems and to take care of any problem that you may have. You will be able to submit a customer assistance ticket from your Web Site Control Panel or send us a message any time. Moreover, on business days, you’ll be able to call us or make use of the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Huge Hosting Deals has included a huge know–how base into the Control Panel to enable you to obtain very helpful step–by–step recommendations any time. Each area of the Control Panel has its own contextual help area offering a selection of how–to posts. We have also organized movies to give you a much better idea of the best way to conduct any given procedure.