1 hour ticket response
We are focused on offering a rapid and appropriate reply to each trouble ticket sent by a customer. Our practiced technicians will review your request and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all client support tickets. As a matter of fact, the average trouble ticket response time has proved to be twenty minutes.
An Excellent Client Support Service
We have a team of web hosting support experts who will be happy to answer all your queries anytime you need help. The vast majority of our customer support engineers have several years of experience in the shared plans industry, which suggests that you can always depend on prompt and detailed answers to your problems.
An Easy–to–Browse Help Center
In the Web Site Control Panel you can find an easy–to–navigate Help section where you can get quick suggestions on how to use our services. You can see the answers to your queries in our F.A.Q. database, see more suggestions in the web hosting account administration articles or check out the step–by–step video tutorials.