Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Reply Warranty

  • Each ticket that you send to the customer support Department will be answered within about 60 minutes. The common inquiries are going to be resolved right away. Nonetheless, if the service inquiry you have sent needs the help of a proficient technician, we are going to send the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Qualified Customer Assistance Service

  • We’ll be on line for you night and day to supply assistance and technical support and to aid you with any problem that you could possibly encounter as you are administering your virtual server. We’ll aid you with all pre–installed apps, like your OS, server admin panel (in accordance with the VPS type) and the Web Site Control Panel created entirely by our company.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Web Site Control Panel that comes as a gift with your virtual server, you will discover a useful Help zone, that includes everything you need to be informed on when maintaining your web sites and software. We have included a wide selection of how–to reports and video courses that display the essential site maintenance responsibilities in an easy to comprehend form.